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New Zealand's NZeTA: there are TWO separate charges (NZ$ 17 or 23 plus NZ$ 100 tourist levy), why the app comes out cheaper, and the 6-months-in-12 rule nobody looks at

The NZeTA (New Zealand Electronic Travel Authority) is the electronic authorisation New Zealand requires before travel from people who do not need a visa. It is not a visa: it is the permission to board the plane or the ship. The visa is given to you on arrival. The agency itself puts it this way: «When you arrive at the New Zealand border with your NZeTA, we may give you a visitor visa that lets you visit New Zealand». And there is something paid together with it that is NOT the NZeTA: the IVL (International Visitor Conservation and Tourism Levy), the conservation tourist levy. They are two separate charges, of very different amounts, that appear on the same screen and that many people confuse: the NZeTA costs NZ$ 17 or NZ$ 23 depending on how you request it, and the IVL costs NZ$ 100. It is issued by Immigration New Zealand and requested on the official site nzeta.immigration.govt.nz or in the official NZeTA app. And there is a THIRD procedure, free and separate, that everyone has to complete before arriving: the New Zealand Traveller Declaration (NZTD).

⚠️ Sensitive information — always check the official source
Visa requirements, quotas, amounts and dates change often. Every fact in this guide was checked against the official source on 2026-09-23 and we re-check it periodically, but before starting any procedure confirm the details on the official links (embassy, consulate or ministry) shown on this page. viajacongus.com does not process visas and does not replace official information.
💵 How much it costs
There are TWO charges and it helps to keep them separate in your head. (1) THE NZeTA. Data read on 23/09/2026 in Immigration New Zealand's official fee table in force since 1 October 2024: «Request for traveller NZeTA made via INZ website: 23». «Request for traveller NZeTA made via mobile app: 17». Twenty-three New Zealand dollars via the website, SEVENTEEN via the app. The same difference applies to the transit NZeTA: 23 via the website, 17 via the app. The crew one is 17. (2) THE IVL, the tourist levy. The official page is categorical: «Many tourists, people on working holidays, and some students and workers coming to New Zealand must pay an International Visitor Conservation and Tourism Levy (IVL) of NZD $100». One hundred New Zealand dollars, paid TOGETHER with the NZeTA: «If you need to pay the IVL, you pay it when you: request an NZeTA, or apply for your visa». It rose from NZ$ 35 to NZ$ 100 on 1 October 2024. TOTAL TO PAY PER PERSON: NZ$ 117 if you do it through the app (17 + 100), NZ$ 123 if you do it through the website (23 + 100). The difference is six dollars a head: for a family of four, twenty-four. WHO DOES NOT PAY THE IVL, verbatim: «You do not pay an IVL if you: travel to New Zealand on: an Australian or New Zealand passport, a passport from many Pacific Island nations; are a transit passenger arriving at and leaving from Auckland International Airport; have a New Zealand resident visa; hold an Australian Resident Visa; hold a Business Visitor Visa or APEC business travel card». Look at the second one: if you are only on a layover in Auckland and leave from there, you do not pay the 100 dollars, only the transit NZeTA. THE IVL IS NEVER REFUNDED: «We do not refund the IVL, even if we decline your application». And it is paid every time: «You pay an IVL every time you request an NZeTA or apply for a visa that includes the IVL».
⏳ How long it takes
The processing time Immigration New Zealand publishes is clear and appears twice. On the NZeTA page: «Processing time: Allow 72 hours». And in the steps of the procedure: «It can take up to 3 days for us to complete our checks. It may take longer if we need to investigate further. We will contact you if we need more information». Seventy-two hours, up to three days, with the door open to it taking longer if an investigation is needed. After the decision comes the confirmation email, which is the document you need to carry: «If we approve your NZeTA we will send you an NZeTA confirmation email» and «You must have your NZeTA confirmation email with you when you check-in». The status can be checked online at any time. The NZTD, by contrast, is instant and is submitted from 24 hours before the trip.
📅 How long it's valid
Once again there are two clocks and it helps not to mix them up. HOW LONG THE NZeTA LASTS: «An NZeTA is valid for 2 years for travellers, or 5 years for crew members». Two years for travellers, five for crew, with unlimited trips within that period. HOW MANY DAYS YOU STAY: the NZeTA does not decide that, the visa you are given on arrival does. «When you arrive in New Zealand with your NZeTA we may give you: a visitor visa to stay up to 3 months at a time — or 6 months if travelling on a United Kingdom (UK) passport». Three months per visit for all of us; six only with a British passport. THE CAP ALMOST NOBODY LOOKS AT, and it is the most important rule on this page: «You can only be in New Zealand for up to 6 months within any 12-month period. This period is the 12 months counting back from your intended departure date (the date you plan to leave New Zealand)». Six months within any 12-month period, and the 12-month period is counted BACKWARDS from the date you plan to leave. The agency itself publishes a worked example: if you visited for three months from January to March and visit again for three months from July to September, you hit exactly six months and it is allowed; but if you then want to come back in November, «You cannot make this third visit because you will be in New Zealand for a total of 7 months in the period 1 December 2022 to 30 November 2023». TRANSIT: «you can stay up to 24 hours when transiting through Auckland International Airport». Twenty-four hours and without leaving the transit area. THE VISA ENDS WHEN YOU LEAVE: «Your visa expires at the end of the time we give you, or if you leave earlier. When you arrive in New Zealand next time with an NZeTA, we may give you a new visa». IT CANNOT BE EXTENDED WITH AN NZeTA: «If you plan to visit for longer than 3 months (...) you need to apply for an appropriate visa and have it before you arrive» and «If you are in New Zealand now and need more time for a genuine reason, you must apply for a visa not an NZeTA».

👤 Who needs it?

The NZeTA is for those who do NOT need a visa. We read the official list of visa-waiver countries on 23/09/2026 and of our twenty-eight nationalities, ELEVEN are on it: ANDORRA, ARGENTINA, BRAZIL, CHILE, DENMARK, GERMANY, ITALY, MEXICO, SPAIN, UNITED STATES (including US nationals) and URUGUAY. All of them go through the NZeTA. AUSTRALIA is a case apart: «Australian citizens and permanent residents travelling on an Australian passport do not need a visa or an NZeTA to enter New Zealand» — an Australian citizen pays nothing and files nothing; but an Australian PERMANENT RESIDENT travelling on another passport DOES need an NZeTA. The remaining sixteen NEED A VISA, not an NZeTA: BOLIVIA, COLOMBIA, COSTA RICA, CUBA, ECUADOR, EL SALVADOR, GUATEMALA, GUYANA, HONDURAS, NICARAGUA, PANAMA, PARAGUAY, PERU, DOMINICAN REPUBLIC, SURINAME and VENEZUELA. If your passport is one of those sixteen, the NZeTA is no use to you: you have to apply for a Visitor Visa before travelling, which is a different procedure, more expensive and longer. Watch the fine print on the list: there are nationalities where the waiver comes with conditions — Greece only for passports issued from 1 January 2006; Portugal only for those with the right to reside permanently in Portugal; Estonia, Latvia and Lithuania citizens only; United Kingdom for citizens and other British passport holders with the right to reside permanently in the UK. The following can also request an NZeTA, even if they are not on the waiver list: passengers arriving by cruise ship or cargo ship, and citizens of China or of a Pacific Islands Forum country travelling from Australia on an eligible Australian visa.

🧭 The step by step

1
Step 0: check whether you need an NZeTA or a visa, because they are not the same thing
Look up your passport in the official list of «Visa waiver countries and territories». If it is there, yours is the NZeTA. If it is not, yours is a Visitor Visa that has to be applied for BEFORE travelling and is a different procedure. Of our nationalities, these are on the list: Andorra, Argentina, Brazil, Chile, Denmark, Germany, Italy, Mexico, Spain, United States and Uruguay. NOT on it: Bolivia, Colombia, Costa Rica, Cuba, Ecuador, El Salvador, Guatemala, Guyana, Honduras, Nicaragua, Panama, Paraguay, Peru, Dominican Republic, Suriname and Venezuela. Immigration New Zealand also offers an official tool to check: «Check if you need a visa or an NZeTA».
Go to the official site for this step →
Watch out: Australians: if you travel on an Australian passport, you need NOTHING — neither a visa nor an NZeTA. But if you are a PERMANENT RESIDENT of Australia and travel on another passport, you do need an NZeTA, and your Australian visa has to meet three conditions: «not be a temporary resident visa», «be linked to the passport you are travelling with», and «has travel conditions that let you return to Australia». Check it in VEVO: «Your Visa type must say Permanent resident».
2
Choose the APP, not the website. It is six dollars per person
It is the simplest decision in the whole procedure and the most ignored. Immigration New Zealand's official fee table says, in two consecutive lines: «Request for traveller NZeTA made via INZ website: 23» and «Request for traveller NZeTA made via mobile app: 17». Six New Zealand dollars of difference per person, for doing exactly the same procedure. The site itself reminds you inside the form: «If you use the NZeTA app, it is cheaper, and you can request an NZeTA for up to 10 people at the same time». The official app is called NZeTA and is on the App Store and on Google Play.
Go to the official site for this step →
Watch out: The second advantage of the app is even bigger if you are travelling with others: «If you use the online form, you must request a separate NZeTA for each member of your family or group. If you use the NZeTA app, you can request NZeTAs for up to 10 people at the same time». Through the website you have to fill in one form per head; through the app, up to ten in one go. For a family of four, the app saves NZ$ 24 and three forms.
3
Understand that there are TWO charges, not one
On the same screen two different things are charged, of very different amounts. First the NZeTA: NZ$ 17 through the app or NZ$ 23 through the website. Second the IVL (International Visitor Conservation and Tourism Levy), the conservation tourist levy: NZ$ 100. The official IVL page explains it plainly: «If you need to pay the IVL, you pay it when you: request an NZeTA, or apply for your visa». The total per person is NZ$ 117 through the app or NZ$ 123 through the website. The IVL has existed since 2019 and went from NZ$ 35 to NZ$ 100 on 1 October 2024. Where it goes is published: «The IVL is your contribution to maintaining the facilities and natural environment you will use and enjoy during your stay».
Go to the official site for this step →
Watch out: The IVL NEVER comes back: «We do not refund the IVL, even if we decline your application». Not even if your NZeTA is refused. And it is charged EVERY TIME you request a new NZeTA: «You pay an IVL every time you request an NZeTA or apply for a visa that includes the IVL». That is why it pays to have your NZeTA last the full two years and not have to redo it: every redo is another 100 dollars of levy, not just the 17 for the authorisation.
4
If you are only on a layover in Auckland, look carefully at what you request: you can save the 100 dollars
Transit passengers have a different and cheaper regime. The IVL page lists them among the exempt: «You do not pay an IVL if you (...) are a transit passenger arriving at and leaving from Auckland International Airport». That is: transit NZeTA NZ$ 17 through the app, and ZERO tourist levy. But there are strict conditions: «Auckland International Airport is the only airport in New Zealand where you can be a transit passenger» and as a transit passenger you «must stay in the transit area, and for up to 24 hours only», «cannot leave the transit area to collect any bags or to stay at a hotel». There is no accommodation in the transit area: «There is no accommodation in the transit area. If you will need accommodation while you wait for your flight, you will need to request an NZeTA as a visitor or get a visitor visa before you travel».
Go to the official site for this step →
Watch out: BIG TRAP: if you tick «transit» on the form and then want to leave the airport, you cannot. Verbatim: «When you request your NZeTA, make sure you answer correctly that you will be visiting. If you do not answer correctly, you may get an NZeTA that only lets you transit and not visit New Zealand». And if your layover is at any New Zealand airport other than Auckland, the correct answer is «visiting», not «transit»: «If you will be travelling through any other New Zealand airport (...) you must answer that you are 'visiting' when requesting your NZeTA». The 100 dollars of IVL are expensive; being kept out of the country for ticking the wrong box, more so.
5
If you arrive by cruise ship, the correct answer is «visiting»
It is one of the site's explicit alerts and it runs against intuition: «Cruise or cargo ship passengers are visitors, not transit passengers. When you request your NZeTA, make sure you answer that you will be 'visiting'». And there is a deadline of its own: «You must apply for an NZeTA before your ship departs for New Zealand» — before the ship sets sail for New Zealand, not before arriving. Cruise passengers get a special regime on arrival: «The following travellers are deemed to hold a 28-day visa from the time the ship arrives at a New Zealand port: Cruise ship passengers and crew who hold an ETA will be deemed to hold a visitor visa».
Go to the official site for this step →
Watch out: If you are CREW and not a passenger, this is not your procedure: «You must get a Crew ETA through your employer», and «Your employer must request a Crew ETA through the Batch ETA system, not the NZeTA website or app». That includes anyone flying to New Zealand to join their ship there: «If you are flying into New Zealand to join your ship you must also have a Crew ETA».
6
Check your passport: three months AFTER the date you leave
Verbatim requirement: «You must request your NZeTA with a passport, and it must be the same passport as you will use to travel. Your passport must be valid for at least 3 months after the date you intend to leave New Zealand». Note how it is counted: three months after you LEAVE New Zealand, not three months from when you apply. And the operational warning: «You may not be allowed to check in to your flight if your passport is close to expiring. Check that it will not expire while you are in New Zealand or close to when you plan to leave New Zealand». If you are going to renew your passport, do that first: «If you need a new passport, allow yourself enough time to get it».
Go to the official site for this step →
Watch out: The NZeTA stays tied to the passport you requested it with: «The details in your NZeTA must always match the details in the passport you will be using to travel to New Zealand. If your passport details are not correct you may not be able to board your plane or cruise ship». If you renew your passport halfway through the two years of validity, that NZeTA stops being any use to you and the new one costs another NZ$ 17 PLUS the NZ$ 100 of IVL. Do the maths before applying.
7
Take your photo according to Immigration New Zealand's rules
The list of what you need when requesting the NZeTA is short: «your passport» and «1 acceptable photo or a device that can take one». If you use the app, your phone takes it on the spot. The site refers to its specific guide «Visa and NZeTA photos», which is what defines what is accepted. The general rule for the whole procedure is repeated in a highlighted notice: «When you apply, make sure you enter your identity details exactly as they appear on your passport».
Go to the official site for this step →
Watch out: If your child is endorsed on your passport, there is a specific and little-known instruction: «If your child is endorsed on your passport, we will accept this as the child's travel document when they travel to New Zealand — but they must still meet all relevant requirements, including having an NZeTA. When you apply for your child's NZeTA, you will need to enter your own passport details». The child needs their own NZeTA —and their own NZ$ 100 IVL— but it is filled in with the details of your passport.
8
Gather your proof of funds: there is an exact figure and there are two figures
A published requirement with numbers: «If you are visiting New Zealand, you must have at least NZD $1,000 a month, or NZD $400 a month if you have already paid for your accommodation». One thousand New Zealand dollars a month, or FOUR HUNDRED a month if your accommodation is already paid for. Proof can be requested at the counter or on arrival: «At check-in or when you arrive in New Zealand, you may be asked to show that you have enough money for your stay. Evidence can include: proof of accommodation pre-payment, like hotel pre-paid vouchers or receipts; bank statements or credit card statements; bank drafts or traveller's cheques».
Go to the official site for this step →
Watch out: The reduction from 1,000 to 400 for having your accommodation paid is real money: for a three-month trip, the difference between having to show NZ$ 3.000 and NZ$ 1.200. If you have already booked and paid, bring the receipts. And one alert that disqualifies you: «You will not meet the requirements for an NZeTA if you need a sponsor to cover your costs in New Zealand. If you need sponsorship you must apply for a visa and have it before you travel». If someone else is paying for your trip, the NZeTA is not your route.
9
Get your onward ticket before applying, not after
It is a requirement with a date, not a recommendation. Verbatim: «At check-in for your flight to New Zealand, you must be able to show that you intend to leave the country at the end of your stay. You can do this by showing: your ticket for travel out of New Zealand at the end of your stay to a country you have the right to enter — the ticket must be already paid for, or the cruise itinerary or a letter from the craft owner that shows you will leave New Zealand». And the date has to add up: «Your departure date must be within 3 months of your arrival, or within 6 months if you are from the UK».
Go to the official site for this step →
Watch out: The ticket has to be PAID FOR —«the ticket must be already paid for»— and it has to be to a country you have the right to enter. If your outbound flight is to a country that in turn requires an onward ticket, they may ask you for that one too: «If you will be travelling out of New Zealand to a country that also has an onward travel requirement, you may be asked to see that ticket too». It is the classic case of someone leaving New Zealand for Australia on a one-way ticket: they may ask you how you are leaving Australia.
10
Request it and pay: through the app, up to 10 people at once
The four official steps are the same in the app and on the website: «Step 1: Gather your documents», «Step 2: Submit your request and pay the fee», «Step 3: Wait for our decision», «Step 4: Check your NZeTA status». The only operational difference is in step 2: on the website, «You will need to submit a separate request for each person travelling with you»; in the app, «You can request NZeTAs for up to 10 people at the same time using the app». And the warning before submitting: «Make sure to check all the details you have entered are correct before you submit».
Go to the official site for this step →
Watch out: Request it through the OFFICIAL site. Immigration New Zealand makes this clear twice: «You should use the official NZeTA website or mobile app to request your NZeTA». The only channels are nzeta.immigration.govt.nz and the NZeTA app. There are intermediaries charging 100 or 150 dollars for a 17-dollar procedure. And the government itself has a warning page: «Protecting yourself from immigration scams».
11
Declare your health and background correctly, because this is where the NZeTA falls through
The substantive requirements are five: «be in good health», «have a good character», «have a genuine reason for coming to New Zealand», «have enough money to pay your expenses», «have plans to leave New Zealand at the end of your stay». On character, the list of what can make you fail is specific: «you have a criminal conviction», «you have been deported, removed or excluded from another country», «we have reason to believe you may be a risk to New Zealand's security, public order or public interest». And on health, there is a specific referral: «When you request your NZeTA we will ask if you are coming to New Zealand for medical consultation or treatment. If you are coming to New Zealand for medical treatment or consultation, you must apply for a Medical Treatment Visitor Visa, not an NZeTA».
Go to the official site for this step →
Watch out: The consequences are published and there are three, in steps: «If we believe you do not meet our character requirements: you will not receive an NZeTA, we can stop you from travelling to New Zealand at check-in, and we can refuse you entry permission when you get here». And the honest way out is published too: «If you are not sure you will meet our character requirements, you should apply for a visa and have one before you travel». With a criminal conviction on your record, it is better to go for the visa: it is slower, but it gets resolved before you buy your tickets, not at the check-in counter.
12
Wait the 72 hours and keep the confirmation email
The timeframe: «It can take up to 3 days for us to complete our checks. It may take longer if we need to investigate further. We will contact you if we need more information». The result arrives by email: «If we approve your NZeTA we will send you an NZeTA confirmation email». And that email is not a receipt, it is a travel document: «You must have your NZeTA confirmation email with you when you check-in». The status can be checked online and there is also an official form to request changes: «Check your NZeTA status» and «Request a change to your NZeTA».
Go to the official site for this step →
Watch out: Keep the confirmation email on your phone AND on paper. At check-in they will ask you for three things: «your passport», «your NZeTA confirmation email», «proof of your travel out of New Zealand». If your inbox depends on having internet and you arrive at an airport with no wifi, that email becomes inaccessible exactly when you need it.
13
Complete the New Zealand Traveller Declaration (NZTD). It is mandatory and it is separate
It is the third procedure and everyone has to do it: «As part of New Zealand's entry requirements, everyone entering New Zealand must complete a New Zealand Traveller Declaration (NZTD). This form collects information about your travel, including customs, immigration, and biosecurity details». The window depends on how you arrive: «By air: You can submit it from 24 hours before your journey begins. By sea: You can submit it from 24 hours before your ship leaves its last overseas port heading to New Zealand». And there is a field you must not skip: «If you have an NZeTA, you can specify in your declaration that you are applying for a visa on arrival». There is a paper version: «A paper declaration form is available for travellers who cannot complete it online».
Go to the official site for this step →
Watch out: The NZTD is free and the only published exemption is the transit passenger at Auckland: «If you are a transit passenger at Auckland International Airport, you do not have to complete a traveller declaration». Everyone else does it, including children endorsed on your passport. And watch out for the biosecurity part: New Zealand is one of the strictest countries in the world on that, and that is where you declare food, seeds, products of animal or plant origin and used camping or trekking gear. Wash your boots before travelling and declare them anyway.
14
On arrival: the NZeTA is not the entry, the visa is given to you at the counter
This is the concept that puts everything in order. With the NZeTA approved you still need entry permission: «When you arrive in New Zealand on an NZeTA you must gain entry permission». And at the counter they look at three things: «passport», «NZeTA confirmation letter», «completed New Zealand Traveller Declaration (NZTD) — as part of your declaration, you apply for this visa on entry and for entry permission». Only then do they grant you the visa: «If you are a citizen of a visa waiver country, we may give you a Visa Waiver Visitor Visa to stay up to 3 months — or 6 months for UK citizens».
Go to the official site for this step →
Watch out: The five published grounds for refusal at the border, verbatim: «You can be refused entry permission if you: are not a genuine visitor, do not meet our character requirements, have had a change in circumstances since we approved your NZeTA, refuse to let us take your photo, fingerprints or an iris scan, or cannot provide evidence of any travel out of New Zealand or the money required to leave New Zealand». The fourth one is surprising and it is literal: refusing to have your photo, fingerprints or iris scan taken is grounds for refusal on its own.
15
Do the 6-months-in-12 maths before planning the second trip
The rule that trips up the most long-haul travellers. Verbatim: «You can only be in New Zealand for up to 6 months within any 12-month period. This period is the 12 months counting back from your intended departure date (the date you plan to leave New Zealand)». The agency itself publishes the example: with a Canadian passport, three months from January to March 2023 and another three from July to September 2023 IS allowed, because as of 30 September 2023 you add up to six months in the previous twelve. But a third trip in November 2023 is NOT, «because you will be in New Zealand for a total of 7 months in the period 1 December 2022 to 30 November 2023».
Go to the official site for this step →
Watch out: Watch out for how the window is counted: it is not the 12 months from your first entry, nor the calendar year. It is the 12 months counted backwards from the date you PLAN TO LEAVE the country on the trip you are about to take. Each new trip moves the window. If you are doing the classic Australia–New Zealand circuit, entering and leaving several times, sit down with a calendar before buying the legs.
16
If you go over the three months: the NZeTA will not save you
Two different instructions depending on where you are. Before travelling: «If you plan to visit for longer than 3 months — or 6 months for UK citizens — you need to apply for an appropriate visa and have it before you arrive». Once you are already inside: «If you are in New Zealand now and need more time for a genuine reason, you must apply for a visa not an NZeTA». The NZeTA cannot be extended, stretched or converted.
Go to the official site for this step →
Watch out: The consequence of overstaying is written down and it is one of the harshest any country publishes: «If you stay in New Zealand after your NZeTA expires and do not have a valid visa, you may: be detained or deported, and not be able to return to New Zealand in the future». Detention, deportation and a future ban on returning. This is not a matter of a fine.
17
Studying with an NZeTA: yes, but short courses
There is a published margin and it is more generous than people think, but with a clear limit: «If you are visiting from a visa waiver country or have a visitor visa you can either: study 1 or more short courses of up to 3 months, or study for a 3 month period at school. International tuition fees usually apply, you can check with your education provider». And the limit: «You are not allowed to study a longer-term course as a visitor or on a visa waiver, such as 3 months of a diploma or degree. You can only take short courses».
Go to the official site for this step →
Watch out: The distinction is subtle and worth understanding: you can do a complete short course of up to three months, but you can NOT do the first three months of a degree or a diploma that lasts longer. If your plan is a twelve-week English course, it qualifies. If it is the first term of a one-year diploma, it does not: that needs a student visa.
18
Get medical insurance: you will pay for healthcare out of your own pocket
Verbatim notice: «You will need to pay for any health care or medical assistance you may need in New Zealand. We recommend you have full medical insurance for your stay». The site adds two specific referrals: «If you are pregnant, there are additional requirements» and «Some people may be eligible for public health care», with their own pages for each case. And a practical recommendation for the whole trip: «When you travel, we recommend you also have English translations of any documents that are not in English, in case you need to show them».
Go to the official site for this step →
Watch out: New Zealand does not require you to have insurance to give you the NZeTA, but it is one of the countries where a medical emergency without cover costs the most, and the public system does not cover tourists except in specific cases. If you are travelling while pregnant, read the specific page BEFORE requesting the NZeTA: there are additional requirements and they do not get resolved at the airport.
Go to the official site →
Immigration New Zealand — Te Ratonga Manene, Ministry of Business, Innovation and Employment

📋 What you need at hand

⚠️ The mistakes that cost you

🔎 Where this comes from

← See the full entry requirements
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Milford Sound in Fiordland National Park 12